Shipping Policy

Effective Date: October 8, 2026

True Peptides aims to provide clear shipping information and process eligible orders as efficiently as reasonably possible.

Order Processing

Orders are processed after payment has been successfully completed and the order has passed any applicable verification requirements.

Processing times may vary depending on order volume, product availability, payment verification, holidays, weekends, and other circumstances.

The estimated processing or shipping information presented at checkout should be considered an estimate rather than a guaranteed delivery date unless expressly stated otherwise.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please carefully review your address before submitting an order. Delays, additional shipping charges, or unsuccessful delivery caused by an incorrect or incomplete address may be the customer's responsibility.

Shipping Methods

Available shipping methods and associated costs are displayed during checkout based on the destination and other applicable factors.

Shipping availability may vary depending on the customer's location and applicable restrictions.

Tracking

When tracking information is available, it may be provided to the customer through the email address associated with the order.

Tracking information is supplied by the applicable carrier and may take some time to update after a shipment has been dispatched.

Delayed or Lost Packages

Once an order has been transferred to a shipping carrier, delivery timing may be affected by weather, carrier delays, customs procedures, incorrect addresses, service interruptions, or other circumstances outside our reasonable control.

If tracking indicates that a package is delayed or appears to be lost, please contact us so we can assist with the available next steps.

Delivery Restrictions

We may restrict or decline shipments to certain locations where products cannot legally or reasonably be shipped.

Customers are responsible for ensuring that their purchase and delivery comply with all applicable federal, state, local, and other laws and regulations.